Shipping policy

 

Shipping Policy

GORGAZMA Shipping Policy

At GORGAZMA, we strive to get your favorite horror merch to you as quickly and efficiently as possible. Here’s everything you need to know about our shipping process:

Shipping Rates & Delivery Times

• Standard Shipping:

  • Domestic (Within the USA): 5-7 business days
  • Cost: Calculated at checkout based on your location and order size.

• Express Shipping:

  • Domestic (Within the USA): 2-3 business days
  • Cost: Calculated at checkout based on your location and order size.

Processing Time

• Orders are processed within 1-3 business days.
• Orders placed on weekends or holidays will be processed the next business day.

Order Tracking

• Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package on the carrier’s website.

Shipping Restrictions

• We currently only ship in the USA.  Soon we will open our store worldwide.
  

Duties & Taxes

• Domestic Orders: No additional duties or taxes will be charged.

Lost or Damaged Packages

• If your package is lost or damaged in transit, please contact us at media@gorgazma.com with your order number and details. We will work with the carrier to resolve the issue and ensure you receive your items.

Incorrect Shipping Information

• Ensure that all shipping information is correct at the time of checkout. GORGAZMA is not responsible for orders shipped to incorrect addresses provided by the customer. If an order is returned due to an incorrect address, the customer will be responsible for any additional shipping fees.

Changes to Shipping Policy

• We may update this Shipping Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated policy will be posted on our website with the effective date.

Contact Us

• If you have any questions or concerns about this Shipping Policy, please contact us at media@gorgazma.com.